Our Process
A Simple Approach to Business Insurance
Understand Your Business. Compare Your Options. Stay Supported.
We start by understanding how your business operates, the risks you face and the insurance you need. We then compare suitable options from insurers and underwriting agencies, explain the cover clearly and help you arrange the policy. Our support continues after the policy starts, including renewals, policy changes and claims.
How We Work
From Your First Conversation to Ongoing Support
- 01
Understand Your Business
We start by understanding your business, how you operate, your premises, vehicles, equipment, employees and the risks you need to consider.
This helps us understand what needs to be insured and where your current cover may need attention.
- 02
Review Your Insurance Needs
If you already have insurance, we review your existing policies, limits, exclusions and other important details.
We look at whether your cover still reflects how your business operates and whether anything needs to change.
If you are a new business, we start by understanding what you need to insure and the risks involved.
- 03
Compare Suitable Options
We compare suitable insurance options from our available insurers and underwriting agencies.
We look at cover, limits, exclusions, conditions and price so you can understand the differences between the options.
Access to a broad range of insurer and underwriting agency markets
- 04
Explain Your Options
Insurance policies can contain a lot of detail.
We explain the important parts of the cover in plain language, including what is covered, what is not and any conditions or exclusions you should understand.
You can then make an informed decision about the cover you want to arrange.
- 05
Arrange Your Cover
Once you decide which option suits your business, we arrange the policy and help with the documentation and any requirements needed to put the cover in place.
- 06
Ongoing Support
Our job does not finish when your policy starts.
When you need us, you can speak with a broker who knows your business and your insurance arrangements.
- Policy changes
- Renewals
- Changes to your business
- Certificates of Currency
- Questions about your cover
- Claims
What You Can Expect From Ideal
Clear Advice. Personal Service. Ongoing Support.
We Understand Your Business
We take the time to understand how you operate before discussing insurance options.
We Compare Your Options
We compare suitable policies from insurers and underwriting agencies so you can consider the available options.
We Explain the Cover
We explain the important details, including limits, exclusions and conditions, in plain language.
We Stay Involved
You can come back to us when your business changes, your policy is due for renewal or you need help with a claim.
When You Need to Make a Claim
We're Here to Help
If something goes wrong, we can help you through the claims process.
We can help get your claim started, communicate with the insurer and keep you updated as the claim progresses.
Our Approach
Insurance Based on Your Business
Insurance is not the same for every business.
A transport operator, restaurant, trades business and commercial property owner will have different risks and insurance requirements.
That is why we start with your business rather than a standard package.
We look at how you operate, the risks involved and the cover available, then help you understand your options.
Ready to Talk About Your Insurance?
Whether you are starting a business, reviewing your existing insurance or looking for a new broker, we are happy to discuss your requirements.